European SIMMS warranty

Flyfish Europe AS (FFE), as the authorized European distributor of SIMMS products, provides the commercial warranty for SIMMS products sold in Europe.

SIMMS products are covered by a commercial warranty against defects in materials and workmanship for the reasonable useful service life of the product.
The commercial warranty applies to SIMMS products purchased through an authorized European dealer.

WHAT IS COVERED?
This commercial warranty covers defects in materials and workmanship that cause the product to fail to perform as reasonably intended under normal and intended use.
All products submitted for commercial warranty service are subject to inspection by FFE.
Where a covered defect is confirmed, FFE may repair the product or replace the affected component or product, as appropriate.

WHAT IS NOT COVERED?
The commercial warranty does not cover:
• normal wear and tear;
• deterioration resulting from age or extended use;
• accidental damage;
• misuse or abuse;
• improper care, cleaning, drying or storage;
• damage caused by chemicals or substances not intended for use with the product;
• cosmetic deterioration that does not affect functionality;
• damage caused by unauthorized modifications or repairs where they have caused or contributed to the reported problem or prevent reasonable assessment or repair; or
• products that have reached the end of their reasonable useful service life.

For waterproof breathable garments, prolonged damp or wet storage may contribute to deterioration of adhesives, seam tape, fabrics or other components. Such deterioration is not considered a manufacturing defect where it results from storage or care conditions rather than a defect in materials or workmanship.

Products affected by mold or mildew may be refused for service where their condition prevents reasonable inspection or presents a health or safety concern.

WARRANTY ASSESSMENT
Products must be returned through the authorized dealer from which they were purchased unless FFE agrees otherwise.
The product should be returned clean and completely dry and in a condition that allows the reported problem to be assessed.
Reasonable proof of purchase may be required.

STATUTORY CONSUMER RIGHTS
This commercial warranty is provided in addition to, and does not affect, any mandatory statutory rights available to consumers under applicable national law.
Statutory claims concerning a lack of conformity should normally be directed to the seller from which the product was purchased.