Click on the product logo below for more information on each brand:
Q: I have bought my waders in the US. Where do I turn to have them serviced?
A: You will have to return your waders to the dealer you bought them from. Flyfish Europe will only repair waders bought at a retailer in Europe.
Q: Can I use a heavier or lighter line than recommended for my Scott Fly rod?
A: Scott have carefully designed the rods to balance with the recommended line weight. Always, this includes every series. For maximum performance, we suggest that you use the line weight recommended on the rod. That being said, it is possible to line up a rod by one size to load the rod more quickly and give you more feeling with less line outside of the tip. The downfall is that you may lose performance at longer distances. It’s up to you.
Q: Where do I find my Serial Number?
A: Your rod model is written underneath or to the side of the Scott signature and on the cap of your case. The model is alphanumeric, beginning with a letter. The serial number of your rod is a six digit number located on the butt section of your rod (opposite the Scott inscription) and on the cap of your case.
Q : How do I get stuck ferrules loose?
A: It’s easiest to use two people to pull the rod sections apart. Alternately, you can use rubber jar openers to get a better grip on the rod sections. Be careful that you get a good grip so you don’t slip and damage the guides. Also, make sure you don’t twist the rod sections, as this can damage the carbon in the ferrules.
Q: Where are your reels made?
A: Our reels are assembled and quality controlled at our factory in Boise, Idaho. All of our machined reels (Guru, Velocity, Litespeed, Waterworks ULA and Vanquish) use components manufactured by our U.S.-based machining partners. Konic, which is a hybrid of pressure-cast and machined parts, uses both U.S. and Korean manufactured component parts.
Q: How do I remove the spool on my reel?
A: Hold the reel in your hands with the drag knob facing you. Place your finger tips around the edge of the reel case and place your thumbs in the ports against the spool. Push the spool away from the case. You will feel the reel “click” as the o-ring unseats from its groove. Withdraw the spool from the body. Please watch our instructional video that will visually walk you through this process. Important: do not remove the drag knob or the black nut with two small holes in it.
Q: How do I change the retrieve on my reel?
A: First, with the drag knob facing you, remove the spool (by holding the edge of the case with your fingers push your thumbs through the ports of the case and push the spool out). Put the spool aside. Holding the frame/case in your hand, unscrew the black cap with gear teeth at the end of the center cylinder. The clutch should fall out (tap lightly on flat surface if necessary). Flip the clutch over and reinstall. Female notches on the clutch must fit into male notches inside the cylinder. To ensure the clutch is fully seated and notches are properly engaged, use your pinky, ball point pen or similar clean tool to rotate clutch as necessary. Reinstall the cap by hand. Please watch our instructional video that will visually walk you through this process. Important: do not remove the drag knob or the black nut with two small holes in it. Any other specific product or technical questions?
Q: Where are your reels made?
A: Our reels are assembled and quality controlled at our factory in Boise, Idaho. All of our machined reels (Guru, Velocity, Litespeed, Waterworks ULA and Vanquish) use components manufactured by our U.S.-based machining partners. Konic, which is a hybrid of pressure-cast and machined parts, uses both U.S. and Korean manufactured component parts.
Q: How do I remove the spool on my reel?
A: Hold the reel in your hands with the drag knob facing you. Place your finger tips around the edge of the reel case and place your thumbs in the ports against the spool. Push the spool away from the case. You will feel the reel “click” as the o-ring unseats from its groove. Withdraw the spool from the body. Please watch our instructional video that will visually walk you through this process. Important: do not remove the drag knob or the black nut with two small holes in it.
Q: How do I change the retrieve on my reel?
A: First, with the drag knob facing you, remove the spool (by holding the edge of the case with your fingers push your thumbs through the ports of the case and push the spool out). Put the spool aside. Holding the frame/case in your hand, unscrew the black cap with gear teeth at the end of the center cylinder. The clutch should fall out (tap lightly on flat surface if necessary). Flip the clutch over and reinstall. Female notches on the clutch must fit into male notches inside the cylinder. To ensure the clutch is fully seated and notches are properly engaged, use your pinky, ball point pen or similar clean tool to rotate clutch as necessary. Reinstall the cap by hand. Please watch our instructional video that will visually walk you through this process. Important: do not remove the drag knob or the black nut with two small holes in it. Any other specific product or technical questions?
Q: How do I taking care of my fly lines?
A: Please see the care & maintence page for instructions
Q: How do I clean my Smith sunglasses?
A: Do not use any paper products, including kleenex. First, blow any dust or grit off the sunglasses and rinse under running water before wiping. (Do not use any other liquids on your Smith sunglasses.) Gently wipe the lenses with a soft micro fiber cloth, such as the Smith Smudgebuster.
Q: What is the benefit to the Tapered Lens Technology (TLT Optics) found in all Smith models?
A: Visual distortion occurs when light waves hit an aggressively-curved lens causing it to bend or distort an objects true size or position. Imagine looking through a fish eye lens. What your eye normally sees, is stretched beyond reality. Get the picture? Tapered Lens Technology corrects the distortion by progressively tapering the lens from the optical center towards the outer edges. Light waves are thereby delivered straight to your eye resulting in zero distortion and true optical clarity. What you see is what you get. Carbonic lenses are engineered to be the most impact resistant lens material in the world. Injection molded with Tapered Lens Technology for optical precision and a high level of protection.
Q: What is polarization?
A: Polarization is like noise-canceling headphones for your eyes. Glare off of horizontal surfaces like snow, water, and asphalt, decreases depth perception, reduces visual acuity, and causes eye fatigue. We precisely align the polarized visual layer inside our lenses to filter out 99.9% of this ‘visual static’ for a finely tuned view of the action. Carbonic lenses are engineered to be the most impact resistant lens material in the world. Injection molded with Tapered Lens Technology for optical precision and a high level of protection.
Q: How does a polarized lens reduce glare?
A: Smith’s polarized lenses utilize energized iodine crystals that are positioned in vertical rows on a thin piece of film and provide the protection you need. This film is sandwiched between two layers of lens material or injection-molded material to create a molecular bond. The filter within the lens allows selected light rays to reach the eye while absorbing reflected glare or polarized light. When a polarizing film or filter is properly positioned in front of reflected light rays, the glare is blocked. Carbonic lenses are engineered to be the most impact resistant lens material in the world. Injection molded with Tapered Lens Technology for optical precision and a high level of protection.
Q: How are Smith’s polarized lenses constructed?
A: Smith’s polarized lenses are constructed of a sheet of film that is sandwiched between two pieces of lens material. We then add layers of anti-scratch protection, multi-layer mirror coating, and a hydrophobic coating that will repel water and moisture. The PVA film molecule alignment is such that it allows only vertical light waves to pass through the lens (somewhat like a venetian blind), thus eliminating glare. Cheap polarized lenses do not use these materials and can cause distortion in your vision, which may eventually lead to headaches.Carbonic lenses are engineered to be the most impact resistant lens material in the world. Injection molded with Tapered Lens Technology for optical precision and a high level of protection.
Q: What is polarchromic?
A: The glare stopping benefits of polarization meet tint shifting photochromic magic in the most advanced lenses we have ever created. Versatile and comfortable, Smith Polarchromic lenses automatically darken or lighten as a response to the level of light you are exposed to.
Q: How are carbonic lenses different from other lenses?
A: Carbonic lenses are engineered to be the most impact resistant lens material in the world. Injection molded with Tapered Lens Technology for optical precision and a high level of protection.
Q: How does the hydrophobic coating on your Smith sunglasses help?
A: The hydrophobic coating repels moisture, grease, and grime. A barrier between your lenses and the world. Water will bead up and disperse without streaking. Smudges from fingerprints are wiped clean easily. Carbonic lenses are engineered to be the most impact resistant lens material in the world. Injection molded with Tapered Lens Technology for optical precision and a high level of protection.
Q: What is Smith Techlite Glass?
A: Our Techlite Glass Polarized lenses deliver the highest level of visual clarity and scratch resistance with distortion-free performance.
Q: Does Smith Glasses comes in hard-shell cases?
A: Yes, All models comes with a nice hard-shell case.
Q: What makes a handmade acetate frame unique?
A: A handmade acetate frame involves a 33-step handcrafted process that features the inclusion of wire-core temples for a customized fit. A huge variety of rich color combinations that possess depth and have a distinct character are made possible with this material.
Q: What is a hydrophilic megol?
A: Placed at the nose and on the temple tips, this material gently grips your skin to help keep your frame in place. The gripping power increases when introduced to moisture.
Q: What base curves do Smith sunglasses use?
A: The base curve is the radius of the sphere measured from the back of the lens. Smith features styles with 6, 8, and 9 base lens curvature. Models that include 6 base tend to be more flat relative to your face front. While 9 base styles provide the maximum amount of wrap around your face.
